We want to hear from you! Use the directory below to find out who to contact by phone or email.




Customer Service Department
532 Main Street
Tonawanda, NY 14150

Order Department

Available 24 hours daily.
Catalog Orders, Catalog Requests, and Gift Certificates

Fax Orders

Sunday to Saturday: 24 Hours Daily
Catalog Requests, Product Information, and Delivery

Product Information

Monday - Friday: 8am to 7pm EST
Product Specs, Warranty Info, MSDS Sheets, and Repairs

Toll Free Customer Service


We are here to help you with your questions. For product information, gift certificates or questions about your order call our customer service representatives:

  • Monday - Thursday 8a - 7p EST
  • Friday 8a - 6p EST
  • Saturday - Sunday 9a - 5p EST

Quotes and Business Development

General Availability, Monday - Friday: 8am to 5pm EST
Discounts or Volume Quotes and Business Development
1-800-728-6999 or Email: quotes@scientificsonline.com