ScientificsOnline.com is updating our system in order to enhance our customer experience. Due to these changes, there may be a temporary delay in shipping. We appreciate your patience.
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Terms and Conditions

FedEx Shipping Map

Please refer to the above map which reflects estimated normal delivery times from our postal carriers.

If you need a guaranteed delivery date, we recommend instead choosing our Expedited Shipping options.

Orders placed before 3PM EST leave our warehouse same day.

Delivery

Items are shipped from stock, assuring fast delivery to you. We use FedEx, UPS and USPS Postal Service. If an item is temporarily out of stock, you will receive a back order notice via e-mail. The balance of your order will be shipped promptly.

Standard Shipping

Ground shipments placed before 3PM EST leave our warehouse same day. Your order ships via USPS Priority Mail or UPS Ground, with a 1-6 day arrival time depending on your location. If you require faster delivery, please choose 2 Day or Next Day Shipping. Orders for AK or HI ship via USPS Priority mail or Parcel Post, depending on size and weight. Shipments to US Territories (Puerto Rico, Guam, US Virgin Islands and American Samoa) generally ship USPS Parcel Post. Please allow adequate time for delivery. You can always contact us to make different shipment arrangements.

Shipping & Handling Rates:

For Orders OfStandard2-Day Standard Overnight
Up to $20 $6.75 $19.50 $25.50
$20.01 to $50 $9.95 $23.95 $29.95
$50.01 to $100 $12.95 $29.95 $39.95
$100.01 to $200 $19.95 $34.95 $49.95
Over $200 $29.95 $44.95 $59.95

Our Customers in AK and HI

Standard shipping charges are for USPS Parcel Post. We do use Priority mail when possible, and depending on size and weight. Please allow us to 2 weeks for delivery.

HAZMAT

 

  • Esbit Dry Fuel Tablets (item #3052343) cannot be expedited and cannot ship to a PO Box. A $20 hazardous shipping charge is added to item at checkout.
  • Hand Boilers (item #3152382) cannot be expedited and cannot ship to a PO Box. A $20 hazardous shipping charge is added to item at checkout.
  • Drinking Birds (item #3053617) cannot be expedited and cannot ship to a PO Box. A $20 hazardous shipping charge is added to item at checkout.

 

Express Delivery

For all orders shipped in the continental US. Express orders must be received online by 3 PM EST or by phone by 3 PM EST to be shipped express delivery on same day (2-day and overnight). No weekend delivery. Orders to AK and HI are charged the express rate plus an additional $10.00 to be applied when the order is processed. Please note that express shipping begins at the point when Scientifics Direct processes your order and not at the time that it is placed online. Shipping time may vary, as it is subject to product availability and payment processing/credit approval periods.

Shipments PO Boxes

Orders to post office boxes are sent via USPS.

Pricing

Please note that prices appearing here are valid for products purchased online only. This pricing does not necessarily reflect that of the print version of EDMUND SCIENTIFIC catalog. As a result, they do not apply when purchasing the same or similar products via phone, fax, or by mail. Prices appearing here are subject to change without notice and are subject to product availability. We reserve the right to correct pricing and specification misprints.

Warranty Information

Edmund Scientific brand microscopes, telescopes, binoculars and magnifiers have a five year warranty. See your warranty information for details. For other products, manufaturer's warranty information is available. Contact our Customer Service Department for details.

Damaged Products

If your package arrives damaged, immediately notify the carrier's local office. They will pick it up and return it to ES at no expense to you.

How to Return or Exchange Items:

  1. 1) CALL 800-728-6999 for a Return Authorization Number
  2. 2) ALL ITEMS MUST BE IN THE ORIGINAL MANUFACTURER'S BOX which must be in new, unmarked condition. ES will not accept returned merchandise which displays use or misuse or is not in its original manufacturer's box. Instructions and warranty card must be included.
  3. 3) Complete the Merchandise Return Form and return it with the merchandise.
  4. 4) Place item and return form into a shipping carton, and tape the box securely.
  5. 5) Return box to:
    Returns Department, SCIENTIFICS DIRECT, Inc.
    574 Main Street., Tonawanda, NY 14150-6711 USA
  6. 6) Contact Parcel Post or UPS and return package PREPAID.
  7. 7) Sorry, shipping charges are not refundable.

Repair or Defective Items

If an item is defective and you are returning it within 30 days, please send back the entire product, not just the defective part. After the 30-day trial period, consult the warranty instructions enclosed with the item. These returns must be made to the manufacturer. All ES warrantied products are to be returned to:

    Returns Department, SCIENTIFICS DIRECT, Inc.

    574 Main Street., Tonawanda, NY 14150-6711 USA

100% Satisfaction Guarantee - Exchanges & Returns

We stand behind our commitment to provide you with quality products. Our Unconditional Guarantee entitles you to receive an exchange, replacement or refund for the full merchandise amount (less any appropriate shipping charges) for any reason within 30 days.

Gift Certificates

ScientificsOnline.com is currently updating our system in order to enhance our customer experience. Due to these changes, sales of gift certificates have been temporarily suspended during this transition. Customers looking to redeem their existing gift certificates may redeem them for products via our customer service sales line at 1-800-818-4955.

Duplicate Catalogs

We occasionally make our mailing list available to carefully screened companies whose products or services may be of interest to you. If you do not wish to receive such mailings let us know.

International Orders

We do not ship outside the U.S.

Policies

Customer must be 18 years or older to purchase from Scientifics Direct. By placing an order with Scientifics Direct, you acknowledge and agree that you are 18 years or older and legally capable of entering into contracts.